Bookings coordinators in Artarmon, NSW

JOB DESCRIPTION

We have casual opportunities for Booking Coordinators in our Artarmon office.

Working in a team environment, this busy role is focused on scheduling appointments for our field technicians as well as maintaining strong relationships with existing clients i.e. Real Estate Agents/Landlords.

(Please note, this is NOT a sales role and no cold calling is required).

RESPONSIBILITIES

Your key responsibilities are:

  • Calling customers to arrange the annual test of their residential smoke alarm.
  • Negotiate a mutually convenient time for the technician to attend their property.
  • Create technician schedules to ensure that the technician’s time is maximised.
  • Meet individual and team targets including calls per day and appointments booked.
  • Build rapport with Real Estate Agents, Property Managers and Landlords.
  • Using Google Maps and other related computer systems.

QUALIFICATIONS

We are looking for CUSTOMER SERVICE SUPERSTARS who possess the following:

  • Previous call centre / customer service experience.
  • Must be able to speak to customers in a friendly manner.
  • Thrives in a fast paced environment
  • Excellent attention to detail with the ability to multitask across computer programs
  • Flexible hours between 25 – 40 hrs per week.

Along with your base salary, the company offers monthly incentives for achieving targets and an attractive, fast paced office with a supportive environment.

Job Types: Casual

Wage: $27 per hour

If you are interested in applying for this role, please email a cover letter and CV to claire.hockey@smokealarmsaustralia.com.au

To apply for this job email your details to claire.hockey@smokealarmsaustralia.com.au